As the year draws to a close, we would like to thank you for trusting us with your health care needs. Your confidence in our practice inspires us to continually provide the best care possible. We look forward to serving you in the future.

Opening Hours

We are open over the holiday period, except for weekends and statutory holidays. While the clinic is closed, you can still call 04 902 9200 where you will be redirected to our afterhours service. You will receive advice and direction to appropriate medical support.

We will be operating with reduced staff during the holiday period and appointments available on myindici will be limited. If you do need an appointment, please call the clinic on 04 902 9200.

Practice Plus is available for telehealth appointments.

Please order your prescriptions in plenty of time to ensure you have enough supply over the holiday period.

Other useful resources to help you over the holiday period:

Healthify

healthify.nz
An easy-to-use resource for information and self-management support. Even if you don't have any data, you can access Healthify using the Zero Data portal

Healthline

New GP

We are pleased to let you know a new doctor will be joining Coastal Medical Rooms in late November. Dr Matthew Claridge is from Palmerston North and is looking forward to joining our practice.

Fee Increase

We understand visiting your doctor can be costly. Our fees have remained unchanged since September 2023. Sadly, we are unable to maintain these rates without compromising the range, quality and accessibility of services we offer. Our fees will increase from 4th November 2024 and apply to the following services:

• Standard Consultations (GP & Nurse)
• ACC Consultations (GP & Nurse)

There has been no change to prescription fees or enrolled patients with a Community Service Card (CSC) as these fees are capped. Enrolled patients under the age of 14 remain free. Our updated fee schedule can be found on our website:Coastal Medical Rooms Schedule of Fees 04.11.24

Tips on how to get the most from your doctor’s appointment

• Prepare a list of what you would like to talk to your GP about – if it’s a decent list you will need to book 2 appointments!
• Be clear on what you want to talk about – if you have a list give it to the GP to check over and they can decide what is most important to talk about first – you may need to book a 2nd appointment to cover your full list.
• If you like to use Google, let the GP know what you have found and what concerns you about that information.
• We aim to continue the GP-Patient relationship as this is important to your GP, however it may involve changing the way you see your GP, either over the phone or virtually by video.
• Continuity of care is important – if you have a relationship with a particular GP please say.
• If you are coming to see the GP about a specific issue, write down what symptoms you are experiencing. Is there anything that makes the symptoms better or worse? Does it happen at a particular time of day? Sometimes in the appointment it may be hard to remember this information so write it down and bring it with you.
• Dress appropriately. If you are coming to see the GP for your injured knee, the GP will need to see it. Skinny jeans would not be a good idea. Same if you have a foot issue, avoid lace up boots or hard to remove shoes. If you have spots on your face, don’t wear make-up to cover them, the GP will want to see them.

Patient Resources

Healthify is an easy-to-use resource for information and self-management support. Even if you don't have any data, you can access Healthify using the Zero Data portal

Local Pharmacy

Check with your local pharmacy to find out more about what treatment and advice they can provide.

Health Coach (Free Service)

Our Health Coach, Kathryn, is available on Tuesday & Wednesday all day, and Thursday mornings and can offer advice, support and help navigate towards community support.

Health Improvement Practitioner (Free Service)

Our Health Improvement Practitioner (HIP) is available on Monday & Tuesday all day, and Wednesday mornings and can assist with:

Clinical Pharmacist (Prescriber)

Gail is available on Wednesdays and can do: Medication Reviews & Optimization, Adult Vaccinations and Repeat Prescriptions.
*Fees apply, see our fee schedule for details.

Registered Nurse

*Fees apply, see our fee schedule for details.

Afterhours

Phone the practice on 04 902 9200 and you will be redirected to our afterhours service. You will receive advice and direction to appropriate medical support.

We partner with Practice Plus & Ka Ora for our afterhours service.